University of South Carolina Columbia
Marketing Project Manager | 2023 - Current
Smartsheet Implementation
Lead the shift from paper-based systems to a digital project management setup using Smartsheet in just six months.
Marketing Project Plan Design
Design and execute a comprehensive marketing project plan, for over 400 digital and print marketing campaigns, that includes tools for managing email calendars, inventory and fulfillment schedules.
Financial Accuracy
Improve financial accuracy by introducing systems that quickly highlight discrepancies in billing and pinpoint delays in production and fulfillment.
BlueCross BlueShield of South Carolina
Senior Project Assistant | 2021 - 2023
Employee Recognition & Engagement
Nominated by Assistant Vice President to help implement division wide employee recognition and engagement programs for over 200 employees.
Corporate PC Replacement Project
Successfully led PC replacement project resulting in the successful replacement of 425 corporate PCs, including departmental software purchasing and upgrading to Windows 11.
Corporate Events
Planned quarterly corporate events for 525 employees, promoting employee engagement, building relationships with vendors and community partners.
Shakera Monae Co.
Owner | 2019 - 2023
Brand Diversification
Diversified Shakera Monae Co. brand, expanding market reach and boosting profitability by 9%.
Webpage Design
Designed visually captivating webpages for e-commerce websites using Canva, Figma, and Photoshop, resulting in increased user engagement.
Marketing Strategy
Led the implementation of effective marketing strategies based on thorough trend analysis and customer needs assessment, driving significant growth of the business.
Advanced Heart Health Center
Project Coordinator | 2019 - 2021
Patient Relationship Management
Cultivated enduring patient relationships, contributing to a significant 15% increase in patient retention through personalized care and communication.
Appointment Scheduling and Coordination
Scheduled over 50 appointments daily, analyzed patient records, and collaborated with healthcare professionals to optimize clinical operations and ensure efficient service delivery.
Operational Improvement and Project Management
Proactively improved clinic operations by completing 4 department-specific projects that enhanced business processes and streamlined sector operations.