Cocky Crew Lead (First-Gen Student Mentor & Group Lead)

As a Cocky Crew Lead, I facilitate and plan engaging activities for first-generation student mentees and their mentors, fostering connections and supporting their university experience. In this role, I coordinate events/meetings that encourage interaction and mentorship, ensuring that both mentors and mentees feel supported. Additionally, I serve as a liaison between the First-Gen Center executive staff and the assigned Cocky Crew members, ensuring clear communication, seamless collaboration, and alignment with the center’s goals to enhance the first-gen student experience. Through this role, I help build a supportive community for first-generation college students. 

Epic EHR

Prepared Cerner EHR paper procedure orders, doctor's notes, and other documents, as well as transferred doctor appointment data, for integration into Epic EHR. Additionally, it included migrating relevant data from NextGen and Cerner EHR to ensure a comprehensive transition. This process entailed converting and standardizing documents and appointment records for compatibility with Epic, conducting thorough testing to ensure accuracy, and providing training for healthcare staff. 

College Admission Application Cycle

Created a solution for the IT, Admissions, Marketing, and MarTech teams in navigating key events throughout the college admission process, ensuring efficient coordination and execution. This plan provides a timeline of critical events, including the application go-live date and marketing campaigns, while enhancing collaboration among teams to streamline efforts. It identifies potential challenges and outlines mitigation strategies for a successful admission cycle. Key events include the application launch, marketing campaign timing, scheduled IT updates, data collection and analysis, and final process reviews. Ultimately, this plan serves as a roadmap to improve efficiency and contribute to a positive admission experience for prospective students.

Cross-Functional Team Dashboard

Established centralized departmental dashboard to track KPIs for Marketing, Special Events and MarTech team. Key tasks included: developing various reports, creating detailed project plans, integrating financial data, analyzing digital and non-digital campaign performance and identifying relevant KPIs.

Onboarding Employee Policy and Procedure Workgroup

The Onboarding Employee and Procedure Workgroup was established to create a standardized onboarding process for all new hires, ensuring a consistent and effective experience across the division. This collaborative effort involved representatives from various departments, including HR, supervisors, and current employees, to develop a comprehensive step-by-step plan. The resulting framework outlines clear responsibilities and guidelines for new hires, their supervisors, and HR personnel, facilitating a smooth transition into the agency.

Emerging Leaders Program Development

The Emerging Leaders Program is designed to identify and develop high-performing individuals who aspire to be in leadership roles. This program provides department-specific resources through a combination of webinars, in-person sessions, self-learning portals, and mentorship opportunities. Focused on three key areas: ethical leadership, change management, and effective intercultural communication the program equips new and aspiring leaders with the skills needed to thrive in a dynamic environment. The flexible training process includes both virtual and in-person options, with sessions led by experienced department professionals who provide real-world, department-specific scenarios. Mentorship is a core component, with high-performing participants paired with exceptional leaders in the department. Participants will receive recognition for their efforts, and access to future leadership opportunities, and will be closely monitored through metrics such as performance ratings, promotion rates, and assessment scores to ensure the program’s effectiveness in preparing future leaders.

Area Project Plans 

Created comprehensive project plans to manage and track marketing, special events and martech projects from initiation to completion. The plans were developed with a strong emphasis on Agile methodologies to ensure flexibility and healthy collaboration throughout the project life cycle. Key elements included: defining project scopes, establishing timelines and milestones, implementing Agile frameworks and monitoring project performance adjusting as needed.

Inventory System

Implemented a centralized system to manage and track inventory. Key features of this system include: setting standard benchmarks, recording/analyzing cost per item, managing inventory levels/usage and vendor management.

Invoice Tracking System

Transformed financial insights into departmental purchasing by converting paper documentation into a digital format to improve efficiency, accuracy and accessibility. Offering a detailed analysis of departmental spending and purchasing patterns.

This initiative earned recognition for its collaboration and innovation approach.

Automated Campaign Scheduling

Developed an automated scheduling system to manage student sign-ups for social media takeover campaigns allowing students to view and select available time slots instantly and prevent overbooking for upcoming campaigns. By activating this system, scheduling processes were streamlined, campaign management was improved, and student participation was enhanced.

Smartsheet Helpful Tips Guide

Designed and created a Smartsheet Helpful Tips guide for onboarding, which was successfully distributed digitally, streamlining the process and receiving positive user feedback.

WorkHub Initiative

The WorkHub Initiative project involved reconfiguring workspaces to group employees by job function. This included blueprint analysis, cubicle construction, computer workstation setup, network configuration, and phone line installation. 

Multi-Cost Code Budget Tracking Sheet

Developed a user-friendly spreadsheet for managing and analyzing budgets across multiple departments for Assistant Vice President. This tool integrated budget allocation, actual expenditures, variances, and forecasts, ensuring compatibility with common spreadsheet software.